Returns & Refunds

Returns:

Addy's Handmade endeavors to serve the best experience to its customers. Please read the product description carefully before placing any order. All items are made and shipped according to each order. Hence we do not facilitate returns for products once delivered.

Refunds:

We take utmost care in packing each order. In rare case due to human error if any item in your order is missing, different or damaged, we require a full parcle opening video (from the opening of outermost shipping label cover) with good lighting and quality to decide on this matter within 24 hours of delivery. Any video edited, paused or from the middle will not be considered for refund.
Please email the above specification to addyshandmade@gmail.com or WhatsApp to 9940428787 along with your order id. Refund amount of eligible item will be sent back to you through online payment mode or as a coupon code, which can be used to purchase other products from our site.

Cancellation:

Order cancellation can be accepted if the cancellation is made before dispatch of goods, cancellation refund will be processed within 7 working days. A 2.5% gateway charge will be deducted and the balance amount will be refunded to the customer.

Please feel free to contact us if you have any other queries.